Common Cash App Problems and Troubleshooting Steps

The Cash App may not be working for you because of a problem with your device or your internet connection. If you think there is any problem with the Cash App then please post your problem using the below comment box and someone from our community can help you. Also in the meantime, you can try the fixes mentioned below.

The Black/White screen is one of the most common problems in mobile phones and tablets. Usually, when you open an app, you will see a black screen for a few seconds, and then the app will crash with or without an error message. There are a few ways to fix this problem.

Most of the time, it could be a temporary loading issue. All you need to do is press the recent applications menu (usually the first left button) on your phone. Then you close the cash app that has this problem. Now open the app again. It can work normally.

Try restarting your iPhone/iPad. Press the Power off button for a few seconds and then choose Restart from the menu to restart your device. Now you can try to open the app, it may work fine.

If none of the above works then you can wait until your phone battery drains and it will power off on its own. After that put it to charge, and press the Power button. After that, it can work.

Lastly, if you can't fix it with anything, you may need to uninstall the app and reinstall it. iOS usually provides the option to restore settings and content from an iCloud backup, if you have enabled it before. Even in some rare cases, even the reinstall step doesn't work. If this is your case, try installing older versions of the app.

Cash App not loading or cash app not working properly (Loading error / Server error / Connection error). There are a few situations that can cause load issues in mobile apps.

Cash App server may be down and this is causing loading issues. Please try after few minutes. Your wifi/mobile data connection is not working properly. Please check your data connection. Too many users are using the app at the same time. Please try after few minutes. How to solve Cash App login issues or account-related issues. If you have a login or account-related issue, please check the following steps.

The cash app server may be down and this is causing login/account issues. Please try to log in after a few minutes. Your wifi/mobile data connection is not working properly. Please check your data connection.

You might be trying with the wrong login credentials. Please confirm that the details you are entering are correct. If you are using third-party social networks like Facebook, Twitter, Google+, etc. to log in, then check that service is working properly by visiting their official website. Your account may be restricted or deactivated for activities. Please read the error message.

How to solve cash app installation issues?

Check your WiFi/Internet connection for connectivity. Please check your mobile storage space. If there is not enough space on your disk, the app cannot be installed. Verify that the app you are trying to install supports your iOS version.

The cash app is not updating properly on my phone. Please check your WiFi/Mobile data connection and verify that it is working properly. It may be down and preventing you from updating the Cash App. Confirm that your phone has enough storage space to download the update. If you don't have enough storage space, this app may block the update.

Are you facing an audio/video loading issue with the cash app?

If you have audio problems then check your phone volume. Try using headphones to find out if it's a problem with your speakers or an app. If you have any problem loading the video, please check your internet speed and Wi-Fi connectivity.

Cash app notification not working properly. Go to your Settings-> Notifications-> cash App and check if Notifications is enabled. If it is not enabled, please enable it. Also, if you don't get notification alert sounds, re-verify that you haven't accidentally muted app notification sounds.